FAQs
Welcome to the HatnGloves.com FAQ page. We’re here to provide clear and concise answers to your questions. If you need further assistance, please don’t hesitate to contact us.
1. Where is HatnGloves.com located?
HatnGloves.com is an online clothing store proudly based in the USA. We offer a curated selection of fashion-forward apparel to customers across the country.
2. Do you ship internationally?
Currently, we only ship within the USA. Our focus is on providing fast, reliable service to our domestic customers.
3. What is your return policy?
We offer a 30-day easy return policy. If you're not satisfied with your purchase, you can return the item within 30 days of delivery for a full refund or exchange. Please ensure the items are in their original condition with all tags attached.
4. How long does it take to process and ship my order?
We strive for efficiency in processing and shipping your orders:
- Handling Time: 1-3 business days
- Transit Time: 5-8 business days
Once your order is shipped, you will receive a confirmation email with tracking details.
5. What payment methods do you accept?
We offer several secure payment options for your convenience:
- Credit/Debit Cards ((Visa, MasterCard, American Express, Discover, Google Pay, Diners Club, Meta Pay, Shop Pay, Apple Pay) and PayPal.
6. Is my payment information secure?
Yes, your payment information is secure. We utilize industry-standard encryption to ensure that all transactions are processed safely. Your privacy and security are our top priorities.
7. How can I contact HatnGloves.com?
For any inquiries or assistance, please feel free to reach out to us:
- Email: sales@hatngloves.com
- Phone: +1 (240) 813-4837
- Address: 1531 Rockville Pike, MD 20852, United States
Our customer service team is here to help and ensure you have a pleasant shopping experience with HatnGloves.com.
Thank you for choosing HatnGloves.com. We look forward to serving you!